How SherWare Grew

Who do you go to when you want to know the best restaurant in town or the dentist that charges the least?

Your friends and those you trust.

We understand this because it’s how we’ve run our business the past 22 years – through referrals from our clients. We know that the best way for us to grow is when you tell others that we are the best software company for handling distributions and that you love working with us.

Check out this video message from Phil Sherwood, founder of SherWare on SherWare’s growth.

Please leave us a comment below to let us know what you think of our new referral program.

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Source: Hubspot Support Blog

Digital Certificates

Digital Certificates

You’ve probably heard recently about “Heart Bleed” and the vulnerability of SSL certificates and web sites. SherWare’s web site and the online reporting web site were not affected. We do use SSL certificates on our sites but they weren’t generated with the Open-SSL vulnerability.

Not only do we use SSL certificates for the web sites, we also use digital code-signing certificates for our applications. What is a code signing certificate? In the words of wikipedia:

Code signing is the process of digitally signing executables and scripts to confirm the software author and guarantee that the code has not been altered or corrupted since it was signed by use of a cryptographic hash.

Code signing can provide several valuable features. The most common use of code signing is to provide security when deploying; in some programming languages, it can also be used to help prevent namespace conflicts. Almost every code signing implementation will provide some sort of digital signature mechanism to verify the identity of the author or build system, and a checksum to verify that the object has not been modified. It can also be used to provide versioning information about an object or to store other meta data about an object.

What this means is that we attach a digital code-signing certificate to our applications so that when you run them, especially across a network, Windows will tell you who the author of the application is and we’ll be able to tell if it has been modified since we released it to you.

Obtaining a Certificate

To obtain a digital certificate for code-signing an application you have to purchase the certificate from a certificate authority and then go through a validation process so that the certificate authority can verify that the company applying for the certificate is who they say they are. The process typically takes a couple of days.

QuickBooks and Certificates

If you’re using the integrated version of the Disbursement and JIB Manager, you’ll have seen the following dialog when connecting to your QuickBooks company the first time.

QBCert

QuickBooks identifies the application that is connecting to one of its data files by the digital certificate that is attached to the application. If the certificate is invalid, QuickBooks won’t let the application connect to the company requested.

You’ll also see this dialog when we renew our certificate, which we just did on April 1st.

Windows XP and Certificates

It’s hard to believe that many companies are still using Windows XP on their desktops. I’m sure the mentality is, “If it isn’t broke, don’t fix it.”  In the case of digital certificates, Windows XP is starting to break if it hasn’t been updated to Service Pack 3. 

All digital certificates are signed with a cryptographic hash. The most common has was SHA1 until recently. SHA1 is being phased out because of security flaws that have been detected and SHA2 is being implemented.  Windows XP won’t recognize a digital certificate signed with SHA2 unless it has been udpated to service pack 3.  What you’ll see is a message stating that the applications digital signature is invalid.

The certificates that SherWare use are signed with SHA2, so if you’re still using Windows XP, make sure it it upated to service pack 3 (SP3).

**Update**

We’ve found that even most Win XP SP3 systems don’t support the SHA256 Encryption hash. In order to get a signed DMIE application to work with QB you’ll need to upgrade to Windows 7 or 8.


Source: Hubspot Support Blog

SherWare News

New Updates Available

We’ve released version 6.2.3 of the Accounting Manager, version 8.2.3 of the Disbursment Manager and 3.2.3 of the Disbursement and JIB Manager Integrated Edition last evening. The update has a few fixes as well as a couple of new items.  Here’s the list of the changes:

  • OH Sev Tax – Added the ability to create the data file upload for Ohio severance tax payments online. (SV-6)  (Must have the OH Cost Recovery Module)
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  • Help Menu – Added the software wish list to the Help menu. Access the wish list to vote for your favorites or add your own.
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  • Upload Reports to Web – Fixed a problem with uploading JIB statements.
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  • JIB Prepayments – Fixed problem of processing multiple prepayments. It wasn’t subtracting the   amount of the first prepayment from the total amount when it checked to see if the next prepayment was needed.
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  • Well Decline Report – Changed to not require a Field to be attached to a well for the report to work.
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  • Owner Statements – Fixed problem with wells with no activity showing on the statement.
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  • Owner Statements – Fixed problem with owner minimum statements printing when neither minimums or deficits are chosen.
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  • Delay Rental Report – Fixed problem with the totals not resetting between owners.
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  • WV Report WR39 – Changed to format the export file in the new format required by the state.
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  • Lease Operating Statement – Fixed problem with numbers doubling when an owner has 2 interests in a well.
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  • Direct Deposit – Added the ability to create a pre-note which is a zero amount file that can be sent to the bank to double check the bank account numbers for the owners setup to be direct deposited.

 

We’ve Introduced the Wishlist

Introducing SherWare’s Wish List! 

Below is a screenshot of the page you’ll see when you go to our wishlist at:sherware.uservoice.com

 

uservoice-shot

 

We’ve added 30+ wish list items that you’ve requested in the past. We need you to do two things: 

  • VOTE for the items you want to see implemented. The fastest way to get these results in place, is to show us which ones are the most important to you. 
  • ADD your own wish list items. Begin by typing your ideas right into the search bar. If the site doesn’t see that item already on the list, it will allow you add details and submit it for others to vote on. 

Other information you’ll want to know: 

  • You can sign in with any email address to register your votes. Each user is given 10 votes to use. This ensures that you only vote for what you really want to see. When we implement items you’ve voted on, your votes come back to you. 
  • You can not only vote on items, but comment on the ideas and expand on ideas already suggested. Hash it out with other SherWare users until you get the idea exactly how you’ve been dreaming off.

We are so excited to give you the ability to vote and add to the wishlist, so happy wishing!

Holiday Hours

Just a reminder that our office will be closed on Friday, April 18th in observance of Good Friday. 

User Conference Survey

Be sure to take the user conference survey to let us know what you’d like to see at our user conferences. We want to design the user conference around YOU, the users of our software! If you can’t find the original email that had the survey link in it, let us know and we’ll send you another one.


Source: Hubspot Support Blog

Year-End Update Postmortem

Year End Update

If you downloaded one of the year-end updates we released on December 30th, 2013, we feel your pain. All we can say is we apologize.  It was probably one of the worst executed updates we’ve ever done and we’ve learned our lesson.

What Went Wrong

Over the years we’ve learned that putting out less updates makes for less chances for software glitches and makes for happier clients. We’ve done really well at this the last couple of years. So well, that in 2013 we only put out three updates.  One in March, July and then at the end of the year.

That was great, except for one thing. When you don’t release an update to the software for over six months but you’ve made six months of changes, it makes for a lot of fixes, additions and changes to test. That’s where we failed. Don’t get me wrong…we tested and tested and tested.  We even thought that this would be our most tested update ever, and it was. We were fooled. Unfortunately, the joke was on you, our clients.

What We’re Going To Do In The Future

In the future, we will split out updates that have new additions from the updates that have fixes. This means that if you want to continue running your current version of software without getting updates with new features and redesigned screens and reports, etc., you can do so. The update to a new version will be a choice on your part instead of being an automatic update.

This will allow you to operate your business with software that doesn’t interrupt your work flow and to have your software operate the way you’re used to it operating. We will release updates to your current version of software only when there are fixes that need to be made and those updates will not contain any new features.

Will There Be New Updates This Year?

We plan to release an update to the software early in the fall for those who want to take advantage of it. We’ll let you know what new features you can expect in a future blog post. We still get many requests for enhancements and additions. We love getting your requests because that’s what makes the software better! Please keep your requests coming and keep giving us your input.

Our Promise

Our promise to you going forward is going to be a phrase taken from the medical community. “Do no harm”. We promise to do our best to not disrupt your work and make it harder for you to get things done.


Source: Hubspot Support Blog

JIB Prepayment Processing

JIB Prepayment Processing is now available in the Accounting Manager and Disbursement and JIB Manager software applications!  

You can now enter a prepayment for an owner in a well and have those prepayments apply against future JIB billings.

For more information, download the JIB Prepayment Documentation.

Let us know what you think and what else you need.


Source: Hubspot Support Blog

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